Meet the American Metro Team

At American Metro, we take a personal interest in helping our customers succeed. To keep things personable, here is your chance to get to know the staff. Take some time to match the face to the voice or email address of your representative.

Tim Mueller
Owner
Tim has been around since the early days of American Metro. Starting as a salesman in 1982, he has been instrumental in growing this business into the nationwide success it is today. As dedicated to the customers as he is to the business, he purchased the company in 1987, thus ensuring anyone with a point of sale need would receive the products and services they required.
Contact at: tim@americanmetro.com

Nadya El-Afandi
Owner/Payment Systems Specialist
Nadya has been working with American Metro since 2003, bringing an extensive background of credit card, networking and wireless solutions with her. The integration of cash registers with credit cards was a perfect fit for the direction American Metro was heading, and as such, Nadya invested in the business to become a co-owner. These days, she continues to look for new ways to provide industry leading payment processing solutions.
Contact at: nadya@americanmetro.com

Warren Bailey
Sales Specialist
Warren is the front line sales and support person for the point of sale software package known as AIMsi. With a strong emphasis on golf course solutions, this former golf pro knows the challenges of retail/rental environments. Through this knowledge, he has helped develop custom applications for pro shops and retail establishments where sales, inventory management, scheduling and loyalty cards are prevalent.
Contact at: warren@americanmetro.com

Scott Henry
Sales Specialist
Scott comes to American Metro with a background in advertising sales. This gives him an aptitude for getting inside the mind of his clients and really figuring out what they need to make their event run flawlessly. Focusing on large events like mall kiosks, festivals and conventions is a tall order. Fortunately, he's got the height for it.
Contact at: scott@americanmetro.com

Michelle Denault
Office Manager
Often times, the first face you see when walking through our doors belongs to Michelle. As the face and voice of American Metro's daily activities, Michelle maintains order and keeps things running smoothly.
Contact at: michelle@americanmetro.com

Steve Granning
Point of Sale Technical Specialist
There are few people in the field with more experience and knowledge of Point of Sale equipment than Steve. A true expert in the scope of programming and service, he also is a consultant for research and development of new and current POS systems.
Contact at: steve@americanmetro.com

Jeremy Holmquist
IT Service and Support Specialist
Jeremy is responsible for keeping us and our customers with PC based systems up and running. From product development and testing, to phone support to on-site installations, Jeremy is always striving for complete customer satisfaction.
Contact at: jeremy@americanmetro.com

Charlie Mueller
Project Manager/Warehouse Supervisor
When it comes to managing rental events, Charlie has his eye on the big picture, and his hands in the details. Organizing the details necessary to make rentals happen on-time, in-tact and ready to operate upon plug in is what Charlie excels at.
Contact at: charlie@americanmetro.com

Jake Mueller
Project Manager/On-site Service Technician
As head of the road crew, Jake is a master of large scale event set-up, service and tear-down. He is always looking for efficient solutions to the logistical aspects of event management. With a broad knowledge base of register and credit card workings, and a keen ability to troubleshoot, you can feel confident with Jake as your on-site support technician.
Contact at: jake@americanmetro.com

Bryan Mueller
Project Manager/Marketing Supervisor
After spending 11 years in the print and marketing industry, Bryan brought his expertise to American Metro. Helping develop an information gathering protocol during a rapid expansion has proven a key to quality control. Having each customer receive a consistently enjoyable experience only reinforces both your and our success.
Contact at: bryan@americanmetro.com